Shipping & Returns

We appreciate you choosing Beauty From Ashes Boutique. Thank you for supporting our small business! We are committed to providing quality products and exceptional customer service.
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Shipping Policy

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has shipped, you’ll receive a confirmation email with tracking information.

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Shipping Rates

FREE Standard Shipping on all orders over $125
Orders under $125 ship for a flat rate of $8.95.

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Estimated Delivery

● Standard Shipping: 3–7 Business Days
● Expedited Shipping (if available): 1–3 Business Days
Please note that delivery times are estimates and may vary due to weather, holidays, or carrier delays.

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Lost or Delayed Packages

Once your package has been transferred to the shipping carrier, delivery is outside of our control. If your package is delayed or marked as delivered but cannot be located, please contact the carrier first.
If additional assistance is needed, we’re happy to help.

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Return Policy

We want you to love your purchase! If something isn’t quite right, we’re here to help.
Returns are accepted within 14 days of delivery.
To be eligible for a return, items must be:
✓ Unworn
✓ Unwashed
✓ In original condition
✓ Free from makeup, perfume, pet hair, or damage
✓ Original tags attached

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The Following Items Are Final Sale

• Sale & Clearance Items
• Jewelry
• Hair Accessories
• Hats
• Gift Cards
• Personalized or Custom Items

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Exchanges

At this time, we do not offer direct exchanges.
If you’d like another size or color, simply return your eligible item and place a new order.

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Damaged or Incorrect Orders

Please inspect your order upon arrival.
If your order is damaged or you received the wrong item, contact us within 3 days of delivery.
Please include:
• Your Order Number
• Photos of the item
• A brief description of the issue
We’ll make it right as quickly as possible.

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Refunds

Once your return has been received and inspected, we’ll notify you by email.
Approved refunds will be issued to your original payment method within 5–10 business days.

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Need Assistance?

If you have any questions about your order, we’d love to hear from you.
Beauty From Ashes Boutique
Email: beautyfromasheskentucky@gmail.com

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Thank you for supporting Beauty From Ashes Boutique. Your support means the world to us, and we’re honored to be a part of your journey.